Event Guest Guide

Event Homepage

The event homepage is where you’ll find basic information about the event. Depending on the event, you may find a button to the event store for purchasing tickets and merchandise and/or a button to go to the auction.

Event Store

In the event store, you can purchase tickets and merchandise as the event allows. You may be limited by the number of items of each type you can purchase. If you try to add more than are available to your cart, you will receive an error message of the details, and the system will limit you to the number specified.

Some tickets may be available in a group. For example, if you are attending a golf outing fundraiser, you may be required to purchase a foursome instead of individual tickets. This will include 4 tickets for registration purposes, but it will show up as one item in your cart. Some tickets may be linked to registration, asking for your name and other details, but others may be generic tickets that are not linked to a specific guest name. Merchandise is added to the cart on the second tab.

Shopping carts have a 10 minute expiration timer. When you add tickets and merchandise to your cart, they will be reserved for you, and someone else will not be able to take them from you. You must finish checkout before the expiration timer runs out to keep your items. There is no way to extend the timer once you enter the store. If your time runs out, please reload the page to begin adding items to your cart again, and check out within the following 10 minutes.

Register Your Guests After Checkout

After you pay for your tickets and merchandise, you may be prompted to register your guests if you purchased tickets linked to guest registration. If you purchased at least one ticket, your purchaser information will automatically be assigned to the first ticket. Click the Edit icon on the left of your registration to select things like meal choices or other information specific to the event.

If you purchased multiple tickets, fill out the information you have for other guests by clicking the Edit button on the left of those tickets. First and Last name are required, but it is best to include email if at all possible. This allows the organization to send emails to guests directly asking them to update their meal choice, shirt size, etc.

If you don’t know who will be using your tickets at the time of checkout, you can return to registration later. You will find the link in your email receipt to return to this page. The organization may also send you additional emails with this link as the event approaches.

Future emails and registration

If you have entered emails for guest registrations, the organization may send them emails with links to update their registration directly.

Best to fill in email and name for guests so that the org can contact them to update info such as meal choice and contact info

AuctionSnap

If the event you are attending has an auction as well, you may see the link to the auction on the event homepage. This is an additional product that requires logging in with an email address and password. You may be able to browse the auction as a guest without logging in if the organization allows it. AuctionSnap allows for hybrid online/in-person silent auctions, and it manages all of the bidding and notifications.

For more help with AuctionSnap, view the AuctionSnap Participant Guide.